FAQ for the Portal

This is possible. No special software is required. You only need internet access and an email address to register and log in to the portal.

Click on "Not registered yet? Create account here" below the login dialog on the portal's home page and complete the registration with your information. For security reasons, you will receive an email with an activation link after entering your registration data. To complete the registration, you must confirm your password via this link. After that, the registration process is complete, and you can log in to the portal. Please see below if you do not receive an email.

Click on "Forgotten password?" below the login dialog on the portal's home page. Then enter your email address. You will receive an email with a follow-up link.

After registering for the portal, an activation link is sent by email. The login works only after the activation link has been confirmed. The password you're using may not match the one you created during registration. If you're unsure, we recommend setting a new password using the "Forgotten password?" function.

The activation link is automatically sent to every newly registered email address. Please check your spam folder in your email software/provider and ask your administrator if the email with the activation link has been moved to the quarantine area.

You can request a new confirmation link. To do this, first click on the "register here" button. You will be directed to the registration page. Scroll down and on the bottom right corner click on "Request confirmation link again".

You can log in via the login dialog on the portal's home page. Enter your email address and password in the respective fields.

You are automatically logged out if you have been inactive for 60 minutes. Please proceed as follows to avoid losing your data: Open a second tab in your browser and log in to the portal again in this tab. This way, your data will not be lost.

Certain functions are only available to the person with administrator rights. You can get an overview of people with read, write, and administrator rights by clicking on the share icon in the dashboard.

Only the person with administrator rights can add other people to collaborate. If you click on the share icon 
on the dashboard, a window will open where you can invite additional people to collaborate.

If the user with admin rights needs to be transferred, the new person should first register. Please then create a support ticket. The rights will then be transferred to the new person by our IT team.

Authorized representatives are individuals who are required for the execution of legal transactions. When you submit proposals and reports through the portal, we need approval from these individuals from your organization. In the "Organization" tab, there is a section "Information on Authorization to Represent." In this section, new authorized representatives can be added, existing data edited or deleted using the buttons there.

The authorized representatives receive (one after another) an email with a link through which approval for the proposals can be granted. The authorized representatives do not need to register in the portal for the approval process.

The download of a project status as a PDF file is possible at any time in any phase of a project. Click on the icon with the arrow in the bottom right corner.

 

We recommend using the current version of e.g., Google Chrome, Mozilla Firefox, or Edge. The proper functioning of the portal cannot be guaranteed for other web browsers or outdated browser versions.

Not all functionalities offered on this portal are suitable for use on mobile devices and may therefore only be usable to a limited extent.

Ad blockers, security, or content filters may block certain content. Deactivate such extensions. Check your browser's view/zoom settings. Reset the zoom to standard (100%). Clearing the cache in the browser being used can help with problems.

You can take a photo (jpg, png, etc.) of a document with good, readable quality and upload it via the portal..

Yes, the finance plan only shows activities and cost items that are funded by RBSG. Additional explanations can be uploaded as a document if needed.

For technical problems, you can contact our IT team via the following link: https://portal.bosch-stiftung.de/support/message
The support page can be accessed by clicking on the support button in the bottom right corner.